Step 1 — Strong Company Management Systems

• Adopt a policy for respon­sible mineral supply chains.
• Assemble an internal team to oversee supply chain due dili­gence. Obtain senior manage­ment support including the neces­sary authority and budget.
• Establish a supply chain trans­parency system that allows the iden­ti­fi­ca­tion of refiners or other point of trans­for­ma­tion in the supply chain where the mineral is processed to reach commer­cial market quality
• Communicate company policy and expec­ta­tions to suppliers. Describe actions the company will take to support its poli­cies and goals in respon­sible sourcing. Companies may want to include these expec­ta­tions in supplier contracts
• Collect and be aware of griev­ances from stakeholders